Has your brand new cube timer arrived but it's not working?

We've seen and heard it all here at the warehouse (trust us, EVERYTHING)!

95% of the time when a time doesn't work its because the batteries are just cheap and terrible. The main culprit: Amazon Basics batteries. 

In most cases swapping out cheap, budget batteries for Duracell or Energisers can fix all issues you may encounter on your brand new timer. 

We've seen premium batteries fix issues such as:

• Not turning on at all
• Turning on but pressure pads not working (starting/stopping timer)
• Random stopping/starting failures
• Cuts out mid solve

We've had customers tell us they are using Duracell batteries and it "definetely doesn't work" only to ship it back and leave their Amazon Basics batteries still inside it. Guess what, we tried Duracell and it worked 😃